This Level 3 NVQ is suitable for first line managers with a range of responsibility including: allocating work to team members, managing financial and physical resources and some degree of decision making.
What is it about?
To achieve the full qualification candidates will have to achieve a minimum of 25 credits which includes 14 credits from the Group A mandatory units:
Group A
Manage own professional development within an organisation (4 credits)
Set objectives and provide support for team members (5 credits)
Plan, allocate and monitor work of the team (5 credits)
Plus 11 credits from the Group B optional units:
Group B
Develop, maintain and review personal networks (4)
Provide leadership and direction for own area of responsibility (5)
Ensure compliance with legal, regulatory, ethical and social requirements (5)
Manage risk in own area of responsibility (4)
Review risk management processes in own area of responsibility (3)
Manage personal development (4)
Manage or support equality of opportunity, diversity and inclusion in own area of responsibility (4)
Support team members to identify, develop and implement new ideas (4)
Implement change in own area of responsibility (6)
Develop working relationships with colleagues and stakeholders (4)
Recruit staff in own area of responsibility (4)
Develop working relationships with colleagues (3)
Plan, allocate and monitor work in own area of responsibility (5)
Support learning and development within own area of responsibility (5)
Address performance problems affecting team members (3)
Build, support and manage a team (4)
Manage conflict in a team (3)
Lead and manage meetings (3)
Participate in meetings (3)
Support individuals to develop and take responsibility for their performance (4)
Know how to follow disciplinary procedures (4)
Managing grievance procedures (3)
Support the management of redundancies in own area of responsibility (6)
Manage physical resources (3)
Manage the environmental impact of work activities (5)
Make effective decisions (3)
Communicate information and knowledge (3)
Manage knowledge in own area of responsibility (4)
Procure supplies (2)
Manage a tendering process (4)
Manage customer service in own area of responsibility (4)
Plan and manage a project (8)
Develop and implement marketing plans (6)
Analyse the market in which your organisation operates (5)
Manage the achievement of customer satisfaction (5)
Prepare for and support quality audits (4)
What are the benefits?
This qualification provides individuals with an opportunity to develop and demonstrate the skills and knowledge needed for a career in leadership and management.
