NVQ

Times are hard for many of us at the moment and budgets for training and development are sometimes first to feel the pinch?

Government funded National Vocational Qualifications are a great way to maintain your learning and development focus without putting additional strain on already tight budgets.

NVQs are based on national standards; these standards state what a competent person in role should be expected to do. As the candidate progresses through the programme, their skills and knowledge are compared to these standards, highlighting areas for development.

Candidates are assessed over several months using various methods including: observation, discussion, project work and workplace documentation.

In conjunction with our NVQ programme providers we can offer the following NVQs:

• Contact Centre Operations Level 2
• Contact Centre Professionals Level 3
• Customer Service Level 2 and Level 3
• Business and Administration Level 2 and Level 3
• Team Leading Level 2
• Management Level 3

Training needs can sometimes be linked to the NVQ programme further reducing your spend.

Contact us now to discuss how NVQ may benefit your organisation.